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Activity logs give you a complete audit trail of changes made to your Charlie configuration. See who changed what, when, and whether the action was taken by a team member or by the system automatically.
Activity logs track configuration changes and system events. They do not track individual order movements — use Analytics for fulfillment performance data.

How to access

Go to Charlie → Settings → Activity to view your activity logs.

What gets logged

Every log entry includes:
  • Action — what happened (created, updated, deleted, enabled, disabled, or synced)
  • Actor — who or what triggered the action (a team member or the system)
  • Resource — what was affected, with a link to the resource when available
  • Timestamp — when it happened

Resource types

Activity logs track changes across these areas:
ResourceExamples
LocationLocation created, type changed, tags updated
Safety stock ruleRule created, reserve amount changed, rule deleted
Fulfillment constraintConstraint enabled, conditions updated, constraint removed
Shipment limitLimit configured or removed
Analytics settingsAnalytics configuration changed
Shop settingsApp-level settings updated

Action types

ActionMeaning
CreateA new resource was added
UpdateAn existing resource was modified
DeleteA resource was removed
EnableA feature or rule was activated
DisableA feature or rule was deactivated
SyncData was synchronized with Shopify

Searching and filtering

Use the search bar to find specific events. You can search by actor name or description, or use filters:
FilterFormatExample
By actiontype:ACTIONtype:CREATE
By resourceresource:TYPEresource:LOCATION
Before a datebefore:MM-DD-YYYYbefore:04-01-2026
After a dateafter:MM-DD-YYYYafter:03-15-2026
Combine filters with a text search to narrow results further.

Analytics

Track fulfillment performance across locations

Settings

Configure automations and other settings
Last modified on April 23, 2026