Skip to main content
Activity logs give you a complete audit trail of changes made to your Charlie configuration. See who changed what, when, and whether the action was taken by a team member or by the system automatically.
Activity logs track configuration changes and system events. They do not track individual order movements — use Analytics for fulfillment performance data.

How to access

Go to Charlie → Settings → Activity to view your activity logs.

What gets logged

Every log entry includes:
  • Action — what happened (created, updated, deleted, enabled, disabled, or synced)
  • Actor — who or what triggered the action (a team member or the system)
  • Resource — what was affected, with a link to the resource when available
  • Timestamp — when it happened

Resource types

Activity logs track changes across these areas:

Action types

Searching and filtering

Use the search bar to find specific events. You can search by actor name or description, or use filters: Combine filters with a text search to narrow results further.

Analytics

Track fulfillment performance across locations

Settings

Configure automations and other settings
Last modified on April 23, 2026