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Combined rules let you create sophisticated order routing logic by combining multiple conditions. Build rules that consider cart value, customer status, tags, and product collections together.
Combined rules are preference rules—they prioritize locations rather than block them.

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How combined rules work

A combined rule evaluates multiple conditions and routes matching orders to specific location groups. You define:
  1. Conditions — What criteria must be met (cart, customer, product)
  2. Operator — How conditions are evaluated (AND / OR)
  3. Location groups — Where matching orders should route

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Available conditions

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Condition operators

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Number conditions (quantity, amount)

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List conditions (tags, collections)

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Match conditions: AND vs OR

Use AND for precise targeting (e.g., high-value B2B orders). Use OR for broader rules (e.g., VIP customers or large orders).

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Create a combined rule

1

Go to Order Routing

Navigate to Charlie → Settings → Order routing or Shopify → Settings → Shipping and delivery → Order routing.
2

Add a Combined rule

Click Add rule and select Combined location rule.
3

Name your rule

Give your rule a descriptive name (e.g., “VIP high-value orders”, “B2B wholesale routing”).
4

Add conditions

Click Add condition and configure each one:
  • Select condition type
  • Choose operator
  • Set value(s)
5

Choose match operator

Select whether all conditions must match (AND) or at least one condition matches (OR).
6

Configure location groups

Add location groups to define
Last modified on February 24, 2026