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Tags let you add custom labels to locations. Use them in constraints and routing rules to target specific groups of locations.

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How tags work

Tags are free-form labels you create based on your business needs. Unlike types (which are predefined), tags are completely flexible. Example tags:
  • Geographic: east-coast, west-coast, paris-region, uk
  • Capabilities: heavy-items, fragile, hazmat, engraving
  • Business: flagship, franchise, b2b, outlet
  • Operations: high-volume, express, overflow

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How to add tags

1

Go to Locations

Navigate to Charlie → Locations and select a location.
2

Find the Tags section

Scroll to the Tags card.
Location tags
3

Add tags

Type a tag name and press Enter. Repeat for each tag you want to add.
4

Remove tags

Click the × next to a tag to remove it.

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Using tags in rules

Once added, you can target locations by tag in your constraints and routing rules. Example filters:
  • Location tag → flagship — rule applies only to flagship locations
  • Location tag → east-coast — rule applies only to east coast locations
A location can have multiple tags. Rules will match if the location has the specified tag.

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Tag strategy tips

Keep it simple

Start with a few tags and add more as needed. Too many tags become hard to manage.

Be consistent

Use a naming convention (lowercase, hyphens) so tags are easy to find and use.

Document your tags

Keep a list of your tags and what they mean so your team stays aligned.

Combine with types

Use types for broad categories (Warehouse, Store) and tags for specifics (region, capabilities).

Types

Classify locations as Warehouse or Store

Routing Rules

Use tags in order routing rules