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If you want to reserve store inventory for walk-in customers and only ship from warehouses, set up a Ranked Location Groups rule as your first order routing preference.

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How it works

By placing warehouses in the first group of your routing rules, Charlie will always prioritize them for online orders. Stores only fulfill when warehouses can’t.

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Setup

1

Go to Order Routing

Navigate to Charlie → Settings → Order routing or Shopify → Settings → Shipping and delivery → Order routing.
2

Add a Ranked Location Groups rule

Create a new Ranked Location Groups rule and make sure it’s your first preference rule.
3

Configure groups

  • Group 1: All locations with type = Warehouse
  • Group 2: All locations with type = Store
Ranked location groups with warehouses first
4

Enable the rule

Toggle the rule on and save.

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Result

ScenarioFulfillment
Warehouse has stockShips from warehouse
Warehouse out of stock, store has stockShips from store
No stock anywhereOrder blocked or backordered
Combine this with Safety Stock on stores to further protect in-store inventory from online orders.

Ranked Location Groups

Learn more about location group ranking

Location Types

Set up Warehouse and Store types