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If you want to reserve store inventory for walk-in customers and only ship from warehouses, set up a Ranked Location Groups rule as your first order routing preference.

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How it works

By placing warehouses in the first group of your routing rules, Charlie will always prioritize them for online orders. Stores only fulfill when warehouses can’t.

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Setup

1

Go to Order Routing

Navigate to Charlie → Settings → Order routing or Shopify → Settings → Shipping and delivery → Order routing.
2

Add a Ranked Location Groups rule

Create a new Ranked Location Groups rule and make sure it’s your first preference rule.
3

Configure groups

  • Group 1: All locations with type = Warehouse
  • Group 2: All locations with type = Store
Ranked location groups with warehouses first
4

Enable the rule

Toggle the rule on and save.

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Result

Combine this with Safety Stock on stores to further protect in-store inventory from online orders.

Ranked Location Groups

Learn more about location group ranking

Location Types

Set up Warehouse and Store types
Last modified on April 23, 2026